Cairns

We have been working in tour planning for over 35 years. We are constantly researching new products, visiting properties and attractions, so your tours are current and have the most suitable accommodation and attractions for your groups. We will have the latest new events in the marketplace. As part of the Expanding Horizons network you benefit from other tour operators experiences as well. The feedback we receive from tours on the road assists in ensuring we are using the best available suppliers who will do the best for your passengers.

Yes, as part of our tour service we book all these for you. So, all you need to do is sit back, while we do everything for you.

Expanding Horizons does not charge a cancellation fee if your whole tour cancels. However, there may be cancellation conditions from suppliers, accommodation and/or airlines that will be passed on. Expanding Horizons will remind you of these deadlines to avoid any out-of-pocket expenses.

Our cost to you is always on a per person, twin share cost with a single supplement.  We will send you easy to understand invoices, for total flight cost, total accommodation cost and any deposits required, with the number of passengers travelling, when we receive your final rooming list.

The booking is in your name – it is your tour, not ours. The booking is made in your company’s name, with bookings confirmed in writing to you.

There is no charge to write, cost and book your tour, even if the tour cancels (with the exception of any supplier’s nonrefundable deposits).  The only time we invoice you is when the tour is a go, and the cost has already been covered by your passengers.

Not a problem, it is your tour! Nothing is set in concrete.  We are happy to change any aspect of the tour for you and we encourage your feedback so we can make sure the tour is exactly what you are looking for before it is booked and costed.

We use various standards of accommodation ranging from 3.5 to 5 stars depending on what you want.  All accommodation has an ensuite bathroom, the exception being some unique properties in outback locations. We will advise where shared facilities are necessary. We always look for accommodation with walk in showers and ground floor or with a lift (where possible) so it will suit a senior clientele.

No – this is your tour.  We are behind the scenes helping you, so you get all the credit for a successful tour.

Our thanks to the following tourism boards for supplying these images.