Australia’s Leading Business-to-Business Group Travel Wholesaler with over 35 Years of Expertise and Industry Partnerships.
Expanding Horizons is Australia’s only dedicated business-to-business group travel wholesaler, and proudly Australian-owned. With over 35 years of experience, we specialise in helping travel professionals design and deliver seamless group travel experiences for both domestic and inbound travellers. Our team of more than 25 dedicated specialists works hand-in-hand with our clients to create expertly curated, high-quality tours tailored to their needs.
We take pride in being a trusted, behind-the-scenes partner, managing the logistics so you can focus on growing your business. Our network of carefully selected suppliers shares our commitment to exceptional service, helping us deliver tours that are cost-effective, seamless, and truly unforgettable.
Who We Are: Expanding Horizons
Expanding Horizons is Australia’s only dedicated business-to-business group travel wholesaler, proudly Australian-owned and founded by Bill Bostock. We specialise in supporting travel professionals. Our teamwork behind the scenes to coordinate seamless, high-quality tours in partnership with trusted suppliers who share our commitment to exceptional service. With a deep passion for Australia and a sharp eye for detail, we are proud to deliver expertly crafted, cost-effective group tours that your customers will love
The Benefits of Partnering with Us
At Expanding Horizons, we make group travel simple by offering a comprehensive range of tailored services for coach and group tour operators. From complimentary itinerary planning and tour administration to 24-hour on-road support and access to a nationwide network of trusted tourism suppliers, we take care of the logistics, so you can focus on selling the best tour possible. Our expert teams specialise in product development, operations, trade partnerships, logistics, and accounts, ensuring your tours are well-researched, efficiently managed, and built to impress.
Our Commitment to Your Success
At Expanding Horizons, we see ourselves as more than just a service provider, we are your dedicated travel partner. Our business is built on honesty, professionalism, and a deep understanding of what makes group travel succeed.
We pride ourselves on delivering a seamless experience by managing all bookings under your company’s name, securing the best available rates, and ensuring every detail of your tour runs smoothly. With our expertise and industry connections, we help you deliver exceptional tours while saving time and effort, so you can focus on what matters most, your clients having the best tour of Australia.
The Expanding Horizons Team
Our team comprises of dedicated Tour Designers, Operations & logistics, Trade Partners and Marketing & Accounts.
FAQs
Where does your tour expertise come from?
We have been working in tour planning for over 35 years. We are constantly researching new products, visiting properties and attractions, so your tours are current and have the most suitable accommodation and attractions for your groups. We will have the latest new events in the marketplace. As part of the Expanding Horizons network you benefit from other tour operators experiences as well. The feedback we receive from tours on the road assists in ensuring we are using the best available suppliers who will do the best for your passengers.
Can you arrange Flights, Trains, Cruises and Coach Charter?
Yes, as part of our tour service we book all these for you. So, all you need to do is sit back, while we do everything for you.
Do you have a cancellation fee?
Expanding Horizons does not charge a cancellation fee if your whole tour cancels. However, there may be cancellation conditions from suppliers, accommodation and/or airlines that will be passed on. Expanding Horizons will remind you of these deadlines to avoid any out-of-pocket expenses.
How do I get charged?
Our cost to you is always on a per person, twin share cost with a single supplement. We will send you easy to understand invoices, for total flight cost, total accommodation cost and any deposits required, with the number of passengers travelling, when we receive your final rooming list.
How will my customers know it is my tour?
The booking is in your name – it is your tour, not ours. The booking is made in your company’s name, with bookings confirmed in writing to you.
How much does it cost to get a tour going?
There is no charge to write, cost and book your tour, even if the tour cancels (with the exception of any supplier’s nonrefundable deposits). The only time we invoice you is when the tour is a go, and the cost has already been covered by your passengers.
What if I don't like some parts of my tour?
Not a problem, it is your tour! Nothing is set in concrete. We are happy to change any aspect of the tour for you and we encourage your feedback so we can make sure the tour is exactly what you are looking for before it is booked and costed.
What type of accommodation is booked?
We use various standards of accommodation ranging from 3.5 to 5 stars depending on what you want. All accommodation has an ensuite bathroom, the exception being some unique properties in outback locations. We will advise where shared facilities are necessary. We always look for accommodation with walk in showers and ground floor or with a lift (where possible) so it will suit a senior clientele.
Will my passengers know that Expanding Horizons help me organise my tours?
No – this is your tour. We are behind the scenes helping you, so you get all the credit for a successful tour.
Where did all the brilliant images come from?
Our thanks to the following tourism boards for supplying these images.
Tourism Australia
South Australian Tourism Commission
Tourism Western Australia
Destination NSW
Tourism NT
Tourism and Events Queensland
Tourism Victoria
